Client Activation Manager (Confidential)

We are delighted to introduce you to this opportunity for which we think you could be a great fit.
The team is excited to possibly be meeting you. This role will have you work cross-functionally,
internally and with our customers. The role reports into the CEO of AI Lean and your internal
stakeholders will include sales, operations, technology and finance.

About AI Lean:

AI Lean is the leadingSaaS player in the space of Lien Automation in the Self-Storage Industry.
Self-Storage has outgrown in terms of returns any other asset classes the last 28 years. The
market is worth $54bn and poised to grow to $87bn by 2027. AI Lien’s market potential is $270
Million. We serve over 340 locations across 17 states and made a name for ourselves in the
industry. The company took off, is growing and we are now looking to add talented leaders to
our organization to sustain and accelerate that growth. We have a strong value proposition and
our solution helps self-storage owners face today’s economy: Competing with automation,
facing the employee shortages, and ultimately, being able to automate tasks no longer of this
century. Our past results are solid, our potential is immense, automation is still at an infant stage
and we welcome you to our team to participate in the shaping and growth into the vision and
exciting world. We’d love to see you join the fantastic adventure we are living.

Your Role & Responsibilities include:

Contract Negotiation and Strategic Pricing
● Work with Sales & CEO & Client to define win-win or strategic pricing
● Review qualifying information collected from sales to manage conversations
● Support the closing of contracts working or coordinating with sales, ops & CEO
New Client Activation Process Execution
● Manage each new clients activations process
● Organize and conduct with Operations Management & User Training
● Manage the configuration of service level agreements with clients
● Ensure the user experience goes per AI Lean Standards
● From time to time participate strategically and commercially in key select trade shows
Client relationship management
● Manage key strategic accounts coordinating with the rest of the team on needs
● Manage with the rest of the team large roll outs (1 planned in Q2-Q3 starting in Q1)
● Touch base with customers and users to ensure the experience is going well
● Report of any issues, risks, or product improvement opportunities to ops and tech
● Send routine surveys to decision makers, users to analyze and report on these insights
Sales and roll out financial forecasting and predictions
● Update the revenue forecasts with latest roll out information
● Provide multi-scenario predictions relating to the revenue forecasts
● Work with sales to plan ahead using sales forecasts information
● Collaborate with operations to align on these forecasts with capacity plans and risks
Accounts Receivable Management
● Work with finance to ensure the invoices are set up in the accounting system
● Work with operations to ensure the invoice details is provided to accounting & clients
● Ensure clients pay on time, use tact to collect on payments and ensure our AR is current
Projects & Innovation
● Work with sales, operations, CEO or the Product team on special project


● 10 years working experience
● 3-4 Years as a B2B Sales Lead or in a Sales or Activation Related role
● Bachelor, Masters Business Degree or equivalent experiences
● Project Coordination & Management experience
● Go To Market, Marketing background or experiences
● Worked in a startup: Entrepreneurial, creative, autonom, self-starter
● Ability to travel 10%-20% of time
● Base Compensation: $70,000
● Bonus 10-12%
● Stock Option Plan: Yes
● Insurance Program available: Health, Vision, Dental
● Paid Vacation: 4-5 Weeks
● Working hours: Flexible
● Remote: 100%
● Individual Development Plans: Yes, the company can provide training and align your
personal development plan to the work at AI Lean